Explore common questions about registration, verification, deposits, withdrawals, security and trading.
Get started with clear information about opening an account and accessing the ICX Global platform.
You will need to provide your name, contact details, country of residence and other information requested during registration. Use accurate details that match your identification documents.
Account availability depends on your country of residence and the platform’s eligibility requirements. You can confirm availability when starting the registration process.
ICX Global offers a trial account for exploring platform features and market tools without funding a live account. The instruments and functions available in trial mode may differ from live trading.
Available account options can be reviewed during onboarding or after signing in. Each account type may have different features, conditions and eligibility requirements.
You may be asked to confirm your email, complete identity verification and provide additional account information. Once the required steps are complete, you can review the available funding and trading options.
Learn what information may be required and how to complete account verification more efficiently.
Identity verification confirms that the account belongs to you and supports regulatory, security and payment checks. Certain platform features may remain limited until verification is complete.
You may be asked to provide a valid passport, national identity card or driving licence, together with proof of address. Accepted documents can vary by country.
Submit clear images showing the full document, including all corners and required information. Documents should be current, readable and consistent with the details entered on your account.
Sign in to your account to review the current status and any outstanding requests. ICX Global may contact you when further information is needed.
Some details may be updated through your account settings. Changes to your legal name, address or other verified information may require new supporting documents.
Find practical information about adding funds, requesting withdrawals and reviewing payment activity.
Available deposit and withdrawal methods depend on your location, account currency and payment provider. The current options are displayed after you sign in.
Supported currencies are shown within the funding area of your account. Currency conversion charges may apply when your payment method uses a different currency.
Processing times vary by payment method and provider. Your funding page should display the status of each submitted transaction.
Sign in, open the withdrawal section and select an available payment method. Review the amount and payment details before submitting your request.
Any ICX Global charges should be displayed before you confirm the transaction. Banks, card issuers or payment providers may apply separate fees.
Review simple steps for protecting your login details, devices and personal information.
Use a long, unique password that you do not use for another account. Avoid names, dates and common word combinations that are easy to guess.
Never share your password, one-time verification codes, private keys or wallet recovery phrase. ICX Global support does not need these details to review a standard account request.
Use the official ICX Global website or supported application. Avoid signing in on shared devices and remember to log out when using a device that other people can access.
Check recent sign-ins, active sessions, connected devices and account notifications when these features are available. Regular reviews make unfamiliar activity easier to notice.
ICX Global uses protected systems and controlled internal processes when handling account and verification data. Access to sensitive information is limited according to operational requirements.
