Terms and Conditions

These Terms and Conditions govern access to and use of this website, account features, platform tools, educational content and related services.

By visiting the website, registering an account or using any available service, you agree to these Terms.

1. Agreement to These Terms

You should read these Terms before using the website or creating an account.

When you access the website, submit registration information or use platform services, you confirm that you understand and accept these Terms.

When you do not agree with them, you must stop using the website and services.

2. Changes to the Terms

These Terms may be updated when:

  • Website features change
  • New services are introduced
  • Account or payment procedures are revised
  • Operating requirements change
  • Legal or compliance requirements develop

The latest version will be published on this page with an updated effective date.

Continued use of the website after an update indicates acceptance of the revised Terms.

3. Eligibility and Availability

3.1 Age Requirement

You must be at least 18 years old or meet the minimum legal age required in your country to register an account or use the services.

By using the website, you confirm that you meet this requirement.

3.2 Country Restrictions

The website and services may not be available in every country or region.

You are responsible for confirming that your use of the website and related services is permitted under the laws that apply to you.

Access may be limited or withdrawn from certain locations where required by law, internal policy or service availability.

4. Account Registration

4.1 Accurate Information

Registration information must be accurate, complete and current.

You must update your details when your name, address, contact information, tax status or payment information changes.

4.2 Identity Verification

Account access and certain platform features may depend on completing identity and compliance checks.

You may be asked to provide:

  • Proof of identity
  • Proof of address
  • Payment-method ownership evidence
  • Source-of-funds information
  • Tax or employment details
  • Additional information about account activity

Verification may continue after an account has been opened.

4.3 Account Access

You are responsible for protecting your username, password, verification codes and connected email account.

You must not allow another person to access or operate your account without permission.

Contact support promptly when you believe your login information has been lost, disclosed or used by another person.

4.4 Duplicate Accounts

You must not create multiple accounts to avoid verification checks, account limits, restrictions or other platform rules.

Duplicate, misleading or unauthorised accounts may be limited, suspended or closed.

5. Acceptable Use

You may use the website and platform only for lawful purposes connected with the available services.

Access is personal, limited, non-transferable and may be withdrawn.

You must not:

  • Use the website for unlawful, fraudulent or abusive activity
  • Submit false, altered or misleading information
  • Access or attempt to access another user’s account
  • Interfere with website, platform or security systems
  • Upload viruses, harmful code or malicious software
  • Attempt to bypass account, payment or verification procedures
  • Use automated systems to overload or disrupt the services
  • Copy or commercially distribute protected content without permission
  • Use the platform for money laundering, fraud or other financial crime
  • Misrepresent your identity or authority to act for another person

Activity that may breach these Terms can be reviewed and investigated.

6. Website Content and Trading Information

6.1 General Information

Articles, market commentary, glossary definitions, calculators, charts, heatmaps and educational materials are provided for general information.

They do not consider your personal financial circumstances, objectives, knowledge, experience or risk tolerance.

6.2 No Professional Advice

Website content does not constitute financial, investment, legal, tax, accounting or other professional advice.

You remain responsible for deciding whether a financial product, market or strategy is appropriate for you.

6.3 No Trading Recommendation

Website content should not be treated as:

  • A recommendation to buy, sell or hold an asset
  • A personal trading instruction
  • A guaranteed signal
  • A promise of profit
  • A prediction of future market performance
  • A replacement for independent research

Examples and hypothetical scenarios are provided for explanation only.

7. Trading Risk

7.1 Risk of Financial Loss

Trading stocks, currencies, indices, commodities, precious metals, futures, digital assets and derivatives involves risk.

Market prices can move against a position, and you may lose some or all of the funds committed to a trade.

Trading may not be suitable for every user.

7.2 Leverage and Margin

Leveraged products provide greater market exposure using a smaller amount of deposited capital.

Leverage can increase both potential gains and potential losses. A small price movement may have a substantial effect on account equity.

Positions may be reduced or closed when margin requirements are no longer met.

7.3 Execution and Market Conditions

Orders may be affected by:

  • Rapid price movement
  • Price gaps
  • Slippage
  • Wider spreads
  • Limited liquidity
  • Delayed market data
  • Technical interruptions
  • Market closures or trading restrictions

Execution at a specific price is not guaranteed.

7.4 Historical Information

Past performance does not predict or guarantee future results.

Historical prices, simulations and hypothetical examples may differ significantly from actual trading outcomes.

8. Deposits and Withdrawals

8.1 Available Payment Methods

Deposit and withdrawal methods may vary according to:

  • Country of residence
  • Account type
  • Account currency
  • Verification status
  • Payment-provider availability

Processing times and transaction limits may also vary.

8.2 Payment Ownership

Deposits should normally be made using a payment method held in the account holder’s name.

Third-party deposits may be rejected, returned or held for additional review.

8.3 Withdrawal Requests

A withdrawal may require:

  • Completed identity verification
  • Confirmation of payment ownership
  • Updated account information
  • Additional transaction checks
  • Return to the original payment source where possible

Processing may take longer when information is incomplete or further review is required.

8.4 Fees and Currency Conversion

Payment providers, banks or card issuers may charge transaction, processing or currency conversion fees.

Some charges may be outside the control of the platform.

Relevant platform fees should be displayed before a transaction is confirmed where applicable.

9. Intellectual Property

9.1 Protected Materials

Website text, graphics, logos, images, charts, software, tools, design and other materials belong to ICX Global or the relevant licensors.

These materials may be protected by copyright, trademark and other intellectual property laws.

9.2 Limited Personal Use

You may access and use website materials for personal, non-commercial purposes.

Without prior written permission, you may not:

  • Reproduce or republish website content
  • Sell, license or commercially distribute materials
  • Modify or create derivative works
  • Remove copyright or ownership notices
  • Use protected content in another service or product

9.3 Brand Use

The ICX Global name, logo and visual identity may not be used in a way that suggests approval, partnership or affiliation without written permission.

10. Third-Party Services and Data

The website may include content, links or services provided by external parties, including:

  • Payment providers
  • Banks and financial institutions
  • Market-data suppliers
  • Identity verification services
  • Analytics providers
  • External websites and platforms

Third parties operate under their own terms and privacy policies.

The availability, accuracy, security and conduct of third-party services are outside the platform’s direct control.

Market prices, news, charts and other information supplied by third parties may be delayed, incomplete or unavailable.

11. Website and Platform Availability

The website or platform may be unavailable because of:

  • Planned maintenance
  • Technical failures
  • Internet or communication disruption
  • Data-provider issues
  • Market events
  • Security reviews
  • Circumstances outside reasonable control

Continuous, uninterrupted or error-free access is not guaranteed.

Features, tools and services may be added, changed, suspended or removed without prior notice.

You are responsible for maintaining suitable devices, internet access and backup arrangements.

12. Account Restrictions and Closure

An account may be limited, suspended or closed when:

  • These Terms are breached
  • Required verification is not completed
  • False or misleading information is provided
  • Suspicious or unlawful activity is identified
  • The account creates a security or compliance risk
  • A payment is disputed or appears unauthorised
  • The account is operated by an unauthorised person
  • Continued access is restricted by law
  • Required checks cannot be completed

Restrictions may affect trading, deposits, withdrawals, account access or administration.

After closure, outstanding payment reviews, legal obligations and record-retention requirements may continue.

13. Privacy and Identity Checks

Personal information is handled according to the Privacy Policy.

Identity verification, screening and ongoing account reviews are described in the KYC Policy.

By registering or using the services, you agree that personal information may be collected and processed for account administration, verification, security, fraud prevention, payments and applicable compliance requirements.

14. Disclaimers

The website, platform and content are provided on an “as is” and “as available” basis.

To the extent permitted by law, no guarantee is made that:

  • Website information will always be accurate or current
  • Platform access will remain uninterrupted
  • Market data will be available without delay
  • Orders will execute at a requested price
  • A strategy or tool will produce a particular result
  • Technical errors will never occur

Additional information is available in the Disclaimer.

15. Limitation of Liability

To the maximum extent permitted by applicable law, ICX Global and its service providers will not be liable for losses arising from:

  • Use of or reliance on website content
  • Trading or investment decisions
  • Market price movements
  • Delayed or failed execution
  • Inaccurate or delayed market data
  • Website or platform interruptions
  • Third-party websites or services
  • Technical or communication failures
  • Lost profits or missed opportunities
  • Unauthorised access caused by a failure to protect account credentials

Nothing in these Terms excludes rights or liabilities that cannot legally be excluded.

16. Indemnification

To the extent permitted by law, you agree to be responsible for claims, losses, expenses or liabilities resulting from:

  • Your unlawful use of the website
  • Your breach of these Terms
  • False information or documents submitted by you
  • Activity conducted through your account
  • Your infringement of another party’s rights

17. Disputes and Legal Rights

17.1 Applicable Rights

These Terms operate alongside any rights and protections that apply to you by law. Nothing in these Terms limits rights that cannot legally be excluded or restricted.

17.2 Resolving Disputes

Questions or disputes relating to these Terms or the services should first be submitted to customer support. When a matter cannot be resolved directly, either party may use any legal or dispute-resolution process available under applicable law.

18. General Provisions

18.1 Entire Agreement

These Terms, together with the Privacy Policy, KYC Policy and Disclaimer, form the agreement governing use of the website and services.

18.2 Severability

When one provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.

18.3 No Waiver

A delay or failure to enforce a provision does not waive the right to enforce it later.

18.4 Transfer of Rights

You may not transfer your rights or obligations under these Terms without written permission.

Rights and obligations may be transferred as part of a business sale, restructuring, merger or transfer of services.

19. Contact

Questions about these Terms and Conditions can be sent to:

Email: support@icx-globalmail.com

Use the email address connected to your account when contacting support. Never include passwords, authentication codes, private keys or complete payment-card details.

20. Acknowledgement

By continuing to access the website or use the services, you confirm that you have read, understood and accepted these Terms.

You also acknowledge that:

  • Financial market trading involves risk
  • Losses may exceed the amount expected on a position where permitted by the product structure
  • Website content does not constitute personal advice
  • Verification and account reviews may be required
  • You remain responsible for account activity and trading decisions